CAPA stone design & Jimena Narvaez
- Introduction
Welcome to CAPA stone design & Jimena Narvaez. These Terms and Conditions govern your use of our website and the purchase of our custom marble furniture. By placing an order with us, you agree to these terms, so please read them carefully.
- Natural Materials
Our marble furniture is crafted from natural stone, meaning each piece is unique and may vary in color, pattern, and texture from what is depicted on our website or in our stone gallery. By agreeing to these terms, you acknowledge and accept these natural variations and agree that no two pieces of marble furniture will be identical.
- Stone Gallery and Material Selection
We regularly update our stone gallery with our latest material selections. It is your responsibility to review these materials before making a purchase. Once an order is placed, we cannot accept returns based on variations in the natural stone compared to online images or previous purchases.
- Delivery Information and Responsibility
You are responsible for providing accurate and complete delivery information at the time of order. Failure to provide correct details may result in delayed delivery or additional charges, for which you will be liable. It is crucial to ensure that the delivery information is correct to avoid unnecessary complications.
- Refundable Contingency Fee
A refundable contingency fee will be added to your order to cover potential additional costs incurred by our delivery team due to incorrect delivery information. This fee will be fully refunded to you if the delivery is completed without the need for additional efforts directly resulting from inaccurate delivery details provided by you.
- No-Return Policy
Due to the unique nature of our materials and the custom design of our furniture, all sales are final. We cannot accept returns or exchanges. Please consider your purchase carefully, taking into account the natural variations in the marble.
- Limitation of Liability
CAPA stone design & Jimena Narvaez shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products, including but not limited to, damages for loss of profit, use, data, or other intangibles, even if CAPA stone design & Jimena Narvaez has been advised of the possibility of such damages.
- Changes to Terms and Conditions
We reserve the right to make changes to these Terms and Conditions at any time. Your continued use of our services and products following any changes signifies your acceptance of these changes.
- Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at info@capa-mx.com.
Custom and Bespoke Orders – Orders over 240,000 MXN in product value
For clients requesting custom or bespoke marble furniture, the design process will include the creation of technical drawings to specify dimensions, design details, materials, and finishes. To ensure mutual agreement and understanding of the final product:
Approval of Technical Drawings: You are required to review and sign the technical drawings provided by CAPA stone design & Jimena Narvaez before the commencement of production. This signature signifies your approval of the design, dimensions, material selection, and any other details outlined in the drawing.
Finality of Approval: Once you have signed the technical drawings, any changes requested may be subject to additional charges and extended production times. It is your responsibility to carefully review all aspects of the design before signing.
Implications of Approval: By signing the technical drawings, you acknowledge that you have thoroughly reviewed and approved the design as the final specification for your bespoke marble furniture. [Company Name] will proceed with the creation of your furniture based on these signed drawings, and any discrepancies between the final product and the signed drawings will be addressed in accordance with the provisions outlined in these Terms and Conditions.
No Returns on Bespoke Orders: Given the custom nature of bespoke orders, we cannot accept returns or exchanges once production has commenced, based on the approval indicated by your signature on the technical drawings.